December 2025
Everything You Need to Know for 20% Off Cancer Touch Therapy™
Spa therapists will often turn away clients diagnosed with cancer due to a lack of training and insurance, but this could be remedied by Made for Life Organics’ Cancer Touch Therapy™. This certification enables spas to safely open their doors to those suffering from cancer. We have therefore partnered with Made for Life Organics to […]
Seven Proven Ways to Motivate Your Team in the Spa
If team morale is low, then so is their drive, which is why it is vital to motivate your team in the spa. Whilst you may have hired enthusiastic spa therapists with strong skills and experience, they may feel disenchanted after several years of the same work. Therefore, we have put together seven proven ways […]
The Dangers of Overpromising and How to Avoid Them
When marketing your spa offerings, it can be easy to create high expectations on the back of overpromising. Whilst it is wise to highlight your unique selling points to attract clients, overpromising but underdelivering can have the opposite effect. To avoid such a scenario, we have outlined five areas where you can curb overpromises and […]
Journey Hospitality scores a hole in one with addition of Mal Rennie
Golf technology expert joins Journey to develop its Golf Management solution for luxury hotels and resorts Cheltenham, UK – 20th July 2023 – Hotel ecommerce company Journey Hospitality has appointed Mal Rennie to the new role of Director of Golf. Rennie has over two decades of experience working with golf technology companies, as Sales […]
What Matters Most to Spa Clients in 2023?
The Good Spa Guide has revealed its State of the Spa Report 2023 and what matters most to spa clients. The survey (titled ‘Do Sustainability and Wellness Matter’) results break down what is most popular, changes to recent trends, and plenty more. To ensure you maximise your offerings to the current spa market, we have […]
Spa economics: Turning relaxation into revenue
How improving the understanding of a spa’s commercial benefits shifts hoteliers’ thinking about the wellness sector. It wasn’t too long ago that some hoteliers would openly treat spa managers and therapists as a ‘nice to have’, with some general managers even known to refer to spa therapists as “beauty dollies”. Thankfully, times have changed: led […]
Premier Software announces the passing of founder, Chris Mallen
Our much loved and respected founder of Premier Software, Chris Mallen sadly passed away last week. Chris was one of the co-founders of Cannock based Premier Software in 1994, which was recently acquired by Journey Hospitality in 2023. With Chris at the helm, Premier went from strength to strength providing award winning software to some […]
The rise of self-service appointments
Self-service facilities offer spas additional revenue without extra staffing costs, whilst giving guests the chance to personalise their spa visit. Imagine a way of reducing the physical toll on your spa therapists, boosting your spa revenue and providing your spa users with a bounty of wellness choices. Thanks to self-service facilities, this is the reality […]
The hottest spa trends for 2024
From treatments inspired by local ingredients to those which can be best described as bizarre, the hottest spa treatments for 2024 bring a fresh approach to wellness and beauty. Collective wellness is one of the top trends tipped for 2024, with people seeking more ‘we time’ than ‘me time’. But alongside the consumer thirst for […]
Lead the way in cosmetics sustainability – Arbelle
Beauty brands often market themselves as clean, but they have a dirty secret. They produce over 120 billion units of packaging annually, or 15 pieces of cosmetic waste for every person on Earth. This leads to the loss of 18 million acres of forest each year, an area almost as large as Ireland. And packaging […]